Full-time Posted June 14, 2026
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Job Description

Twilio is seeking a Manager for Technical Support in Medellín, Colombia. This role involves leading a Global Customer Support team, focusing on delighting customers, mentoring staff, and enhancing support processes.

The ideal candidate will possess strong leadership skills to manage Team Leads and ensure high customer satisfaction. You will be crucial in supporting Twilio's growth initiatives and developing the next generation of leaders.

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