Job Description
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You’ll support the management of brand reputation, narrative shaping, and crisis communication initiatives. This role sits at the intersection of research, analysis, stakeholder understanding, and sentiment monitoring. Your job: help the team anticipate, identify and analyse issues, shape conversations, and turn insights into impactful action that enhance and protect brand reputation.
Key Responsibilities
> Reputation Intelligence
- Monitor online sentiment across news, social media, forums, and community platforms.
- Track emerging topics, risks, misinformation, and public reactions.
- Prepare daily/weekly insight summaries and issue alerts, during sensitive situations.
> Strategic Analysis & Advisory
- Analyse public conversations and identify what matters for the brand’s credibility and trust.
- Translate data trends into strategic implications and recommen...
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