Research Analyst – Data Operations

Key Responsibilities

• Collaborating with the team in day-to-day manual processing and management of data in our client’s CRM systems and Events platform.
• Development of automated data collation and maintenance processes to ensure client’s systems and platforms integrity.
• Conducting automated and manual workflows and quality analytics to provide accurate data to the onshore client.
• Operating across a diverse organization to ensure a complete understanding of the business and management requirements and themes.
• Provision of reporting support to the onshore client analytics team.
• Provision of training and support to team members on CRM and systems best practices.
• Handling MIS (management information systems) reporting for internal stakeholders and maintaining good rapport with external vendors.
• Being responsible for deliverables and their timely completion.
• Generating weekly, monthly, and ...