Research and Marketing Manager Hydro One

Shape customer programs and marketing strategies as the Research and Marketing Manager at Hydro One in Toronto. Engage with diverse segments to enhance customer experience and satisfaction.As Hydro One's Research and Marketing Manager, you will support customer insights to inform innovative outreach initiatives. This position directly assists the Director of Strategy in delivering market research that informs customer needs. Your role will focus on understanding customer behavior and improving marketing effectiveness through analytical insights.Key Responsibilities:
• Manage the development of customer intelligence
• Design outreach programs based on research findings
• Analyze marketing performance data for improvements
• Support engagement initiatives across customer segments
• Coordinate communications aligned with Hydro One standardsRequirements:
• Expertise in Ontario's energy sector
• Strong understanding of marketing channels
• Exceptional communication a...