Research & Support Analyst

We are seeking a Research & Support Analyst to join our team. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail. We are looking for an individual with experience in record keeping, timesheet and data entry. Key Responsibilities Carrier company invoices are reviewed in detail. Collect the relevant information, such as BOL number, Pro Numbers, Consignee, and consigner. Process them within the client-directed transaction time. Mark them and assign notations as per each job description. Currently working with over 200+ CASS clients and carriers. Learning the procedures and keeping up to date with fresh product knowledge. Skills & Abilities Typing: 30-40 WPM Excellent presentation and communication skills regarding technical and non-technical concepts. Strong initiative and self-awareness – a flexible team player. Creative thinker. Demonstrated strength in employee communication. Program planning...