Job Description
As we prepare to welcome our first travellers were seeking a Reservation Agent who offers warmth precision and a passion for meaningful guest connection.
In this role you will be the first touchpoint in our guest journey helping create seamless personalised experiences from the moment an enquiry arrives.
Guest Reservations & Experience Support
- Handle all reservation enquiries via phone email and online platforms with professionalism and care.
- Provide accurate information on accommodation types availability rates packages and property offerings.
- Process bookings efficiently and ensure all guest details are captured with accuracy.
- Identify guest needs and recommend suitable options to enhance their stay.
- Assure a smooth pre‑arrival experience by coordinating special requests and clarifying stay details.
Booking Accuracy & System Management
- Maintain up‑to‑date reservation...
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