Job Description
Reservations Agent - Aircrew & Ad Hoc Segments
Location: Cape Town
Employment Type: Full-Time; Permanent
About the Role
A high-volume hotel operation is seeking an experienced Reservations Agent to manage all aircrew, contracted and ad hoc business segments. This role demands precision, speed and the ability to manage complex logistics under pressure. If you have a strong background in large hotel environments, specialist segment management and fast‑turnaround reservations processing, this is the role for you.
What You Bring
- Minimum 3 to 5 years experience in hotel reservations or hotel operations
- Previous experience within a 200-plus key hotel environment (essential)
- Proven experience managing aircrew and all business segments
- Strong understanding of hotel billing procedures and invoicing
- Experience using PMS and hotel reservation systems
- Advanced Microsoft Excel and strong computer...
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