Job Description
Job Summary
The Reservations and Sales Coordinator is responsible for managing reservations, supporting sales activities, maintaining strong client relationships, and ensuring exceptional customer service. The successful candidate will handle booking enquiries, process reservations accurately, assist with sales initiatives, and support revenue growth through efficient coordination and communication.
Key Responsibilities
Reservations Management
Sales Coordination
The Reservations and Sales Coordinator is responsible for managing reservations, supporting sales activities, maintaining strong client relationships, and ensuring exceptional customer service. The successful candidate will handle booking enquiries, process reservations accurately, assist with sales initiatives, and support revenue growth through efficient coordination and communication.
Key Responsibilities
Reservations Management
- Manage reservations via telephone, email, online platforms, and travel agents
- Process bookings, amendments, cancellations, and special requests accurately
- Ensure all reservation details are captured correctly on the booking system
- Monitor availability, rates, and occupancy levels
- Confirm reservations and provide clients with relevant booking information
Sales Coordination
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