Reservations Manager

Discover an exciting opportunity with our esteemed client, leaders in Destination Management. We're seeking a dynamic Reservations Manager who excels in both sales and client relationships, while also leading and motivating our reservations team.

Your mission: Ensure efficiency and profitability across the business units by streamlining operations. Our goal is to foster a service-centric work environment for exceptional customer experiences. If you're a professional who can blend finesse with fun, we want to hear from you.

Responsibilities / Duties:

• Gather and provide agent feedback with regard to sales and product needs.
• Use knowledge to guide the team on the customer journey and be the expert.
• Deliver on or exceed sales targets as per business expectations.
• Investigate and understand the customers and operators business requirements.
• Monitor the quoting and operational accuracy of the team.
• ...