Resident Experience Liaison – Social Housing

Fortem Cares is seeking a Customer Liaison Officer primarily based in Stratford-upon-Avon to enhance resident engagement and satisfaction. The successful candidate will liaise with tenants and coordinate access for various housing projects, ensuring effective communication and issue resolution.

A valid UK Driving Licence is required along with strong complaint handling experience. Benefits include 25 days annual leave, discounted gym memberships, and up to £3,000 in colleague referral fees. This is an excellent opportunity for an individual passionate about customer service.