Resident Liaison Officer

Annual salary: up to £28,917.00Resident Liaison Officer, Cambridge, CottenhamFull Time PermanentSalary up to £28,917 per annum, 42.5 hours per week, Monday – Friday

About the Role

As a Resident Liaison Officer you will work on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, and delivering excellent service and support through our local teams. You will provide front‑facing support and advice as required and deliver proactive communication throughout the works life cycle, putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients and our customers.

Responsibilities

• Deliver a professional, front‑line service to customers, providing a positive face‑to‑face experience at all times.
• Manage a high volume of tasks in a fast‑paced and changing environment, ensuring priorities are handled effectively.
• Coordinate and carry o...