Resolution Coordinator

Resolution Coordinator – 6 month Fixed Term Contract

Looking to step into a fast‑paced, hands‑on role where you can make an immediate impact? As a Resolution Coordinator , you’ll play a vital role in ensuring our customers have the best possible experience in their new homes. From the moment residents move in, you’ll be their trusted point of contact – owning and driving the resolution of any defects, keeping them informed, and working with a range of stakeholders to make things right quickly and effectively. This is an exciting opportunity to work across new build housing, build strong relationships with contractors and internal teams, and gain exposure to a wide range of projects and schemes.

What You’ll Be Doing

You’ll take ownership of a portfolio of new build homes, managing defects from initial report through to resolution. No two days will be the same—you’ll be balancing stakeholder management, customer communication, and performa...