Job Description
Description
Run daily operations with a visible floor presence and calm, professional leadership.
Be the face of the brand: greet tables, host VIPs, handle media and PR moments, represent the restaurant at industry events, and nurture community and partner relationships.
Set strategy and measurable goals for growth, guest experience, and profitability.
Build and manage budgets; control COGS, labour, and operating expenses to maximize EBITDA.
Establish clear policies, SOPs, and service standards to ensure consistent execution.
Recruit, onboard, schedule, and develop a high-performance team.
Coach, assess, and performance-manage staff and leaders; conduct regular check-ins and reviews.
Monitor sales mix and KPIs; analyze trends and implement improvements.
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