Job Description
1. Operations Management
- Supervise day-to-day restaurant operations
- Ensure smooth opening and closing procedures
- Maintain cleanliness, hygiene, and safety standards
- Monitor food quality and service standards
- Ensure compliance with Singapore food and safety regulations
2. Staff Management
- Recruit, train, and supervise restaurant staff
- Prepare staff duty rosters and schedules
- Monitor employee performance and discipline
- Conduct staff meetings and training sessions
- Motivate employees to achieve service excellence
3. Customer Service
- Handle customer inquiries, complaints, and feedback
- Ensure customers receive high-quality service
- Maintain customer satisfaction and loyalty
- Resolve service issues professionally and promptly
4. Inventory and Stock Control
- Monitor food, ...
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