Job Description
Reporting to Restaurant Manager
The Restaurant Operations Executive supports the daily operations of Hua Ting Fine Dining Restaurant by delivering exceptional guest experiences in accordance with Forbes 5-Star and luxury hospitality service standards. The role ensures smooth restaurant operations, guest satisfaction, team coordination, and strong product knowledge while maintaining the highest standards of professionalism and service excellence.
- Assist in the supervision and coordination of daily restaurant operations.
- Ensure all team members are familiar with menu offerings, promotions, and service procedures.
- Deliver personalized and attentive guest service aligned with luxury dining standards.
- Build rapport with guests and anticipate guest needs to enhance the dining experience.
- Recommend food and beverage pairings and upsell premium menu items professionally.
- Handle guest feedback, complaints, and service re...
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