Job Description

Overview
The Retail Coach will partner with designated store leaders and retail teams to observe, monitor, and coach teams to ensure Tiffany client experience is delivered consistently, and brand attitudes are demonstrated. Through thoughtful planning of training sessions, partnership with store leadership, on the job coaching and follow up, the Retail Coach will ensure the selling and clientelling skill sets are adopted and demonstrated by the retail teams confidently & skillfully, to meet business needs. The goal is to create Tiffany Brand Ambassadors who are curious and passionate about our clients, the brand, products and have a strategic and optimistic approach to selling and client development.
Key Accountabilities
Coaching for Client Experience (30%)
Align with Retail Goals to implement and drive changes and elevation in Client Experience. 
Monitor and observe daily client interactions on the sales floor. Provide feedback to the retail...
            

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