Retail Operations Manager

Key Responsibilities

1. Mall Operations and Facilities Management

• Oversee daily operations of the retail center, ensuring all facilities, equipment, and common areas are properly maintained.
• Coordinate with engineering, security, housekeeping, and maintenance teams to maintain operational efficiency.
• Ensure the property meets high standards of cleanliness, safety, and functionality.

2. Tenant Management

• Build and maintain strong relationships with tenants and retailers.
• Ensure tenant compliance with lease agreements, mall policies, and operating guidelines.
• Support tenant onboarding, store openings, renovations, and operational concerns.

3. Financial and Commercial Performance

• Manage and monitor the retail centers operating budget and expenses.
• Support revenue generation initiatives and assist in achieving occupancy and leasing targets.
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