Job Description
Mission: Reporting to Retail Excellence Director SEAA, the Retail Training Manager is responsible for the development and execution of impactful & effective learning initiatives in Southeast Asia markets.
This role will partner closely with Retail and Store Management teams to elevate product knowledge, selling capabilities, client experience, and leadership development. He/she will also ensure an alignment with the Maison’s standards, regional business priorities, and commercial objectives.
Key Responsibilities:
Training Development & Excellence
- Develop and deliver retail training initiatives focusing on brand & product knowledge, selling ceremony, and luxury client experience tailored to business requirements
- Inspire & motivate SEA field sales force via in-store and virtual training sessions as well as digital learning modules, to drive action planning to achieve retail excellence
- Collaborate with Merchandisi...
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