Retention Data & Reporting Administrator

A leading company in retention solutions is seeking a Retention Administrator to support customer retention strategies through data-driven reports. The role involves tracking key retention metrics and producing actionable insights. Key responsibilities include data management, email distribution, and report compilation. The ideal candidate should have matrics and at least 2 years' experience in a contact center, with advanced MS Office skills. Benefits include medical aid, provident fund, and annual leave days.
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