Russian Speaking Customer Advisor (on-site)

Eager to expand your professional horizons within Lisbon's dynamic corporate center? We are hiring engaging Russian-speaking Support Specialists to represent a world-famous social media network. In this role, you will serve as the primary link for the platform's global community, collaborating with a multicultural team to maintain a secure, inviting, and fully operational digital space.

Core Duties

As a Support Specialist, you will protect platform integrity and assist users across the globe:

• User Assistance: Address incoming inquiries regarding account recovery, profile security, and application features from Russian-speaking users via live chat and email.
• Problem Diagnosis: Pinpoint platform glitches, software bugs, and user-end mistakes, delivering clear instructions to achieve a rapid resolution.
• Community Guidelines: Protect the platform's environment...