Job Description
Job Title: Customer Support Specialist – Russian Speaker
Location: Portugal
Role Overview: We are seeking fluent Russian speakers to join a premier global organization in Portugal as Customer Support Specialists. In this role, you will serve as a key point of contact for our international clients, delivering top-tier service. No previous background in customer care is necessary; we provide a fully compensated, comprehensive training program to set you up for success.
Your Main Responsibilities:
- Multichannel Support: Respond to and manage incoming client inquiries via phone calls, emails, and live chat platforms.
- Professional Communication: Represent our corporate brand by maintaining a polite, professional, and empathetic tone in all interactions.
- Problem Solving: Analyze customer issues effectively to deliver preci...
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