Job Description

✅ Sales Administrator
The Role
We are seeking an organised and customer-focused Sales Administrator to support the smooth running of the sales office within a fast-paced packaging environment. You will be responsible for handling customer enquiries, processing orders, and ensuring excellent communication between clients, production, and the sales team.
Key Responsibilities
Professionally handle customer enquiries, orders, and queries via phone, email, and other communication channels
Process all customer requests accurately and in a timely manner
Maintain and update customer files, ensuring all records are accurate and well organised
Provide regular feedback and updates to customers regarding enquiries and order progress
Answer incoming calls promptly and professionally (within 3 rings where possible)
Process customer enquiries from multiple sources (phone, email, sales team, visits, and pos...
            

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