Sales and Customer Service Executive

Sales and Customer Service Executive

Location: Manchester, Ardwick

Salary: £14.50 per hour + commission per confirmed conversion

Contract: Full-time, Permanent

The Role

The Sales and Customer Service Executive will sit within the Manchester Head Office sales function of the Flow Student Accommodation Portfolio and play a pivotal role in handling both the phone and email enquiries to the central sales line and the overflow sales line. You will take ownership of the central sales inbound and outbound enquiries, answering questions from students and parents on their accommodation options within our portfolio, converting them to viewings or moving direct to booking. You will also manage the overflow of enquiries from site, supporting the teams to convert enquiries into viewings and bookings. Working closely with the Group Sales Manager, marketing team and on-site accommodation teams, you will manage the inbound and o...