Job Description
Primary Objective
Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs.
Deliver superior customer experience.
Key Responsibilities
Sales
- Solicit and promote sales of PF products.
- Achieve individual sales targets and contribute towards the achievement of Group targets.
- Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
- Set appointments, carry out sales call visits where necessary, prospecting and early engagement with new-to-bank customers.
- Cross sell other retail banking products such as ASB, PF-i, Credit cards etc.
Customer Service
- Ensure high standard of customer experience in line with the quality and standards set by the Bank.
Compliance
- Ensure compliance to the policies and procedures set by the Bank.
- ...
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