Sales Coordinator

The Sales Coordinator supports the sales team by managing customer orders, coordinating with production and logistics, and ensuring timely delivery of corrugated box products. This role acts as a key link between clients, sales, and operations to maintain customer satisfaction and smooth order processing.

Key Responsibilities

• Order Management
  • Receive and process customer orders accurately (specifications, quantity, delivery date).
  • Prepare Sales Orders (SO) and encode in the system.
  • Monitor order status from production to delivery.
• Coordination with Production & Planning
  • Coordinate with Production Planning for scheduling of orders.
  • Ensure customer specifications (size, flute, ECT, printing, etc.) are clearly communicated.
  • Follow up on production progress and update the sales team and clients.
• Customer Support
  • Act as point of contact for cust...