Job Description
Responsibilities
- Oversee the day-to-day operations of the nail salon to ensure smooth and efficient business activities.
- Maintain high standards of manicure and pedicure services across all service teams.
- Monitor service quality, hygiene practices, and compliance with health and safety regulations.
- Manage salon schedules, staffing requirements, and operational workflows.
- Ensure salon facilities, equipment, and tools are properly maintained and sanitized.
- Lead, supervise, and mentor nail technicians and customer service personnel.
- Conduct performance evaluations and provide coaching to improve service quality and productivity.
- Support recruitment, onboarding, and training of salon employees.
- Foster a positive, professional, and customer-focused work culture.
- Deliver exceptional customer service and ensure high levels of client satisfaction.
- Handle customer inquiries, conc...
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