Sales Operations Manager

Description

So what does anOperations Managerreally do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it’s time to imagine what it’s like being an Operations Manager.

Imagine yourself going to work with one thing on your mind:client satisfaction.As you tackle your new tasks for the day, you know that it will all lead toone thingthat your department believes in: to provide thebest possible customer experienceto your clients.

As you look at your tasks for the day, you know that as anOperations Manager, you need to constantly touch base with your Team Leaders. This includes not just your employees but also reviewing the data of their KPIs (AHT, CSAT, Service...