Sales Support Specialist

The Sales Support Specialist is responsible for managing the end-to-end order processing cycle, ensuring timely and accurate handling of customer sales orders, purchase orders, logistics documents, invoicing, and master data requests. This role requires strong coordination across sales, project management, procurement, logistics, finance, and master data teams to ensure smooth and compliant order execution.

Key Responsibilities

• Sales Order Creation: Create and update Sales Orders in ERP SAP and related tools; customer code creation; validate material, pricing, and delivery terms.
• Purchase Order Creation: Raise accurate Purchase Orders and coordinate with suppliers for confirmations and PO acknowledgements.
• Inbound Delivery (IBD): Prepare inbound delivery documents and coordinate with warehouse, factories, logistics, and internal stakeholders.
• Goods Receipt Note (GRN): Perform GRN posting after physical receipt and verification of go...