Job Description
At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby.
We are looking for a Salesforce Business Analyst to join our team. In this role, you will support the rollout and optimization of Service Cloud across our Customer Care organization.
This is a hands‑on role where you will design and implement solutions, ensuring Salesforce works effectively in day‑to‑day operations.
Location: Valencia. Office Policy: 4+1 remote work policy. Job Type: Full‑time. Please note that only CVs submitted in English will be reviewed.
Main Purpose
Focusing on Salesforce Core Clouds, you will support the design, optimization, and rollout of business processes, with a primary focus on Service Cloud and supporting tools for omnichannel customer support.
Key Responsibilities
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