Salesforce Platform & Delivery Lead

Role Overview

We are seeking an experienced Salesforce Platform & Delivery Lead to oversee our offshore Salesforce delivery and support function. This role will provide technical leadership across Salesforce architecture, administration, development, support, release management, and platform governance.

The ideal candidate is a hands‑on Salesforce leader with the ability to guide a team, make sound platform decisions, improve delivery quality, and ensure Salesforce is managed according to best practices. This person will help build and lead an offshore Salesforce capability supporting sales, service, marketing, and operational functions.

Key Responsibilities

• Lead the offshore Salesforce team and provide day‑to‑day technical direction across support, enhancements, administration, development, testing, and releases.

• Own Salesforce platform standards, governance, and best‑practice implementation across configuration, aut...