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SAP Basis Consultant (m/f/d)

📍 All for One Steeb • İstanbul, İstanbul, Turkey • Posted June 06, 2026

Full-time Posted June 06, 2026
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Job Description

  • As a support consultant, you are the first point of contact for our customers on all SAP sales topics

  • You implement corrections in your specialist area in collaboration with our basic consultants.
  • Your diverse area of ​​responsibility includes accepting, analyzing and resolving or forwarding customer reports and tickets as well as tracking them and providing feedback to the customer using the group's own ticket system.
  • You will always keep an eye on the respective Service Level Agreements (SLA) with our customers and ensure the implementation of a defined escalation process in the event of non-compliance.
  • Your area of ​​activity also includes developing solutions together with our customers for business-critical processes. As part of a spot consultation, you will provide our customers with holistic support via telephone and electronic support media and recommend suitable options for improvement, including: in the field of soft...

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