SCS Onboarding Coordinator - Contract (Scommerce)

Job Description:

• Lead the onboarding process for new consignment partners, from initial contact to full integration.
• Collaborate with cross-functional teams to gather necessary information and resources for onboarding.
• Conduct orientation sessions to educate partners on program requirements, policies, and procedures.
• Ensure all necessary documentation, contracts, and agreements are completed accurately and in compliance with Shopee's policies.
• Provide guidance to partners on documentation requirements and assist in resolving any issues or discrepancies.
• Conduct system training and ongoing support to partners on using our systems and platforms effectively.
• Address partner inquiries and provide timely assistance to resolve any issues or concerns.
• Monitor partner performance metrics and provide regular reports to internal stakeholders.
• Identify trends and opportunities for...