Job Description

Senior AP Delivery Analyst
Location: Fully Remote
Type: Fixed-term, 18 months
Purpose: 
Support Service Delivery Governance for selected Stanley Black & Decker (SBD) Business Units (BU’s), for the PTP stream operations performed by our outsourcing partner (Provider)
PTP activities scope (as performed by Provider): invoice processing lifecycle management, accurate booking of AP transactions (invoices, credit notes).
Responsibilities 
Support Service Delivery Governance for selected SBD BU’s (Monitor and control the process delivery & coordinates with Provider) for PTP activities as performed by our outsourcing partner (Provider)
Delivery Execution (Review the performance metrics — regular meetings with BU & Provider)
Support Dispute Management and Functional Level Escalation
Escalation up to the AP Delivery Lead (Coordinate the escalations and issue resolutions with BU/Provider)
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