Senior Associate Networking Technical Services Systems Integration Specialist

Senior Associate Networking Technical Services (TS) Systems Integration Specialist at NTT DATA.

• Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle.
• Takes responsibility for problem resolution and troubleshooting during project lifecycle.
• Escalates complex problems to the relevant third parties.
• Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover.
• Compiles and maintains project administration (time capture and feedback to stakeholders).
• Conducts elementary presentations within the customer’s organization.
• Performs any other related task as required.

• Developing fundamental project and administration ability.
• Developing understanding and appreciation of technical design principles and compute layers.