Job Description
NTT DATA North America is looking for a dedicated BPO Manager in Manila to oversee end-to-end service delivery for client accounts. Responsibilities include ensuring SLA compliance, managing multiple teams, driving performance improvement, and maintaining strong client relationships in a fast-paced outsourcing environment. Candidates should have 10+ years of BPO management experience and a bachelor's degree in a related field. Benefits are included with the role.
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