Senior Business Analyst

• Initial 6 month contract | Daily rate
• Sydney | Hybrid | Telco
• Contact Centre | Compliance & Regulatory

About the Role

Talent Insights is partnering with a major telecommunications organisation undergoing a large-scale compliance and regulatory transformation program.

We're looking for an experienced Senior Business Analyst to operate at the centre of a complex delivery environment, working across business, legal, compliance, operations and technology teams to define, document and drive change.

This is a genuine end-to-end BA role. You'll lead requirements gathering, process redesign, stakeholder engagement and delivery support across multiple workstreams focused on improving customer outcomes, complaints management processes and regulatory compliance obligatio...