Senior Client Insights Analyst

The Team
The Senior Client Insights Analyst plays a vital role in the firm’s Pricing & Client Insights team, focusing on client portfolio and legal matter analytics and reporting. This includes developing dashboards and data visualizations for stakeholders across the firm. Reporting to the Senior Manager of Client Insights, this role is part of the broader Client Insights & Client Matter Intake function and can be based in any Canadian office.

You Will Be Focusing On

• Collect, consolidate, and analyze client/matter data to prepare reports and presentations
• Conduct periodic and ad hoc client portfolio and matter performance analyses
• Collaborate with Pricing, Finance, Business Planning & Analysis, and Pursuits teams to provide accurate and timely reporting
• Support the development of best practices for client insights
• Assist in assessing client insights processes and identifying improvements to enhance satisf...