Senior Cloud Infrastructure Engineer (Intune and Device Management)

Responsibilities

• Work with Product Owners, internal engineering team and Product Principals to operate various endpoint management tools, including:
  1. Windows Autopilot
  2. Intune
  3. Application control
  4. Scripting and automation
  5. Virtual Desktop Infrastructure
  6. Microsoft Graph API
• Co‑ordinate with Central ICT Infra teams to operate the on‑prem components of the above platforms.
• Perform change, release, incident, problem management processes.
• Ensure timely handling of requests and queries.
• Perform incident response and recovery by analysing the root cause and submission of RCA report.
• Drive improvement in operation effectiveness by implementing the monitoring and alerting tools.
• Document the requirement and specification to address the needs for all Public Service agencies.

Mandatory Requirements

• At least 10 years ...