Job Description
Job Description
- Organize the resource of team to perform daily operation relevant to inquiries, samples receipt/ dispatch, test reports, debt collection, etc
.- Coordinate with Sales to approach clients (targeting Chinese clients) for generating revenue/ profit- - Support line supervisor for handling both internal and external complaints relating CS issues and support to reply to clients on time for complaints relating operation
- Propose and review training needs and implement training as plan of team
- Working with lab supervisors for ensuring all job complete ontime to client
- Review all test report before sending them to client
- Undertake any other duties relevant to CS/report of Lab when deemed as appropriate by Line Supervisor (or higher level)
Qualifications
- University graduation with related background
- At least 3 years experience working in CS of laboratory testing field
- ...
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