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Senior Customer Service Administrator

📍 Perrigo • Barnsley, England, United Kingdom • Posted June 19, 2026

Full-time Posted June 19, 2026
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Job Description

Description Overview

We are looking for an experienced and proactive Senior Customer Service Advisor to join our dynamic team.

This role is ideal for someone who thrives in a fast-paced environment, takes ownership of customer interactions, and can support operational processes with accuracy and efficiency


You will play a key role in ensuring a high standard of service while supporting the wider team and handling more complex queries and systems-related issues.

Scope of the Role

  • Accurately process customer orders in line with company procedures

  • Manage and process returns ensuring timely resolution

  • Respond to and resolve a wide range of customer queries via email, phone and system platforms

  • Investigate and resolve EDI (Electronic Data Interchange) issues, liaising with internal teams and external partners

  • Monitor order flow and proactively identify and resolve potential issues

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