Senior Customer Success Manager

Employment Type: Full time, Remote or Hybrid (Depending on Location)

At IES, we value People, Purpose and Innovation. We offer a flexible and supportive working environment and the opportunity to work with friendly, diverse colleagues across the globe who are passionate about creating a sustainable future.

For over 30 years, we have led the market in integrated performance-based analysis. Our software and consultancy services help designers, engineers, building owners and operators to deliver more efficient, comfortable and sustainable buildings throughout design, retrofit and operation. Our Research & Innovation team ensures our solutions remain pioneering and industry leading.

The Role

The Senior Customer Success Manager is a senior-level role responsible for driving customer retention, satisfaction and growth across a global customer base. Managing a team of three regional CSMs (APAC, EMEA and Americas), you will own the post sale jo...