Job Description
Core Outputs
- Ensure seamless client support by meeting or exceeding service-level objectives.
- Provide mentorship and technical guidance to team members, fostering growth and knowledge sharing.
- Lead development initiatives related to:
- New client requirements
- System enhancements and process automation
- Innovation requests
- Scripting and infrastructure as code (IaC)
- Identify skill gaps within the team and coordinate training initiatives to address them.
- Conduct regular assessments of DevOps processes, implementing improvements where necessary.
- Deliver structured monthly reports covering team performance, client concerns, and project progress.
- Ensure adherence to best practices in CI/CD, infrastructure automation.
- Build solutions and solve problems for clients.
Essential Skills
- Strong understanding of CI/CD pipelines...
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