Senior Inside Sales Representative

Position

Senior Inside Sales Representative – Newmarket, ON

Responsibilities

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow‑up calls to customers on all quotations.
• Make at least four outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding ecommerce.

Qualifications

• A minimum of five years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time‑management skills.
• AS400 experience would be an asset.
• Electrical apprenticeship experience considered an advantage.