Job Description
Strengthen IT systems reliability with a Senior IT Operations Analyst IV role at a leading Technology Solutions firm in Toronto, Ontario. Deliver top-tier application support while minimizing operational risks.
In this senior analyst position, you will use 3-5 years of relevant IT operations experience to manage application and system availability effectively. Engage with stakeholders to facilitate deployments, troubleshoot production challenges, and uphold client satisfaction through robust incident management.
Key Responsibilities:
• Ensure service application/system availability and mitigate risks
• Manage incidents for timely resolution of outages
• Collaborate on packaging and releasing new applications
• Optimize production environment stability continuously
• Support disaster recovery plan development and testing
Requirements:
• Bachelor’s degree or Technical Certificate
• 3-5 years of IT operations experience required
• Strong problem identifica...
In this senior analyst position, you will use 3-5 years of relevant IT operations experience to manage application and system availability effectively. Engage with stakeholders to facilitate deployments, troubleshoot production challenges, and uphold client satisfaction through robust incident management.
Key Responsibilities:
• Ensure service application/system availability and mitigate risks
• Manage incidents for timely resolution of outages
• Collaborate on packaging and releasing new applications
• Optimize production environment stability continuously
• Support disaster recovery plan development and testing
Requirements:
• Bachelor’s degree or Technical Certificate
• 3-5 years of IT operations experience required
• Strong problem identifica...
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