Full-time Posted June 19, 2026
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Job Description

Elevate IT service management with CFMWS as a Senior Manager of IM/IT Operations. Lead impactful projects that support Canadian Armed Forces and their families.
In this senior role, you will manage the ITSM Tool Replacement project, collaborating with stakeholders to ensure seamless budget and scope monitoring. Your extensive experience with IM/IT initiatives will enable you to provide strategic direction in line with ITIL best practices, ensuring the success of core IT systems.
Key Responsibilities:
• Lead the implementation of ITSM project initiatives
• Collaborate with project managers on scope and budget
• Define IT strategies that align with objectives
• Ensure solutions adhere to ITIL best practices
• Analyze and develop IM/IT systems requirements
Requirements:
• College diploma or equivalent experience required
• Strong background in managing IM/IT solutions
• Proficient in change and scope management
• Bilingual communication skills are essen...

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