Job Description
Role Overview
An experienced Program/Project Manager(expected with strong Organizational Change Management (OCM) capabilities) to lead large-scale Infrastructure Transformation programs across APAC. The Manager will be responsible for delivering Global Service Desk transformation and Cloud Shift programs, ensuring successful technical implementation and sustainable operational change across business units.
Duties & Responsibilities
- Lead end-to-end delivery of Infrastructure Transformation programs (e.g., Global Service Desk consolidation, operating model redesign, service standardization).
- Partner with IT leadership, HR, and business stakeholders to align transformation initiatives with business objectives.
- Drive Organizational Change Management strategy - Lead change impact assessments across countries, functions, and user groups..
- Design and implement behavioral change strategies (e.g., shift to centralized/global ...
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