Job Description
A leading IT services provider in Dubai seeks an IT Manager – Service Management. In this role, you will ensure exceptional service delivery and compliance while managing key enterprise accounts. Responsibilities include overseeing service management operations, handling escalations, and driving performance improvements. Candidates should have 5–6 years' experience in service management, strong leadership, and relevant certifications. The position requires a Bachelor's degree in Engineering or IT and offers a salary in the range of AED 18,000 – 22,000 plus benefits.
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