Job Description
Elevate your career as a Senior ITSM Platform Engineer with NTT DATA in Ottawa, ON. In this hybrid role, leverage your expertise to support enterprise ITSM platforms and implement enhancements. This position requires a seasoned skilled to maintain the IFS Assyst platform and assist in migration to ITSMv2.
Key Responsibilities
- Maintain Linux-based server infrastructure for IFS Assyst
- Perform OS patching and infrastructure maintenance
- Plan and execute platform upgrade activities
- Monitor and optimize server performance metrics
- Support database operations and recovery processes
Requirements
- 5+ years in Linux administration and infrastructure support
- 5+ years managing enterprise IT platforms
- 2+ years with ITSM platforms like IFS Assyst
- Valid Secret Security Clearance with the Government of Canada
- College Diploma or University Degree in IT discipline
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