Job Description
Organization Background
Engineering Services & Infrastructure (ESI) provides the core technology foundation enabling caregivers, physicians, patients, and technology partners to deliver on Providence’s mission. ESI supports Cloud Services, Network Connectivity, Data Centers, Collaboration Platforms, and End User Computing (EUC), driving large‑scale cloud adoption, infrastructure modernization, and digital experience transformation.
Role Summary
The Senior / Lead Control Up & Digital Experience Engineer is responsible for designing, operating, and evolving enterprise‑scale digital experience monitoring, real‑time observability, and automation using Control Up.
This role serves as a technical architect and platform lead, owning Control Up strategy across Citrix, VDI, and endpoint environments, driving experience‑led operations, proactive remediation, and automation‑first practices that improve reliability, performance, and end‑user experience.
Key Responsibilities
Lead ...
Engineering Services & Infrastructure (ESI) provides the core technology foundation enabling caregivers, physicians, patients, and technology partners to deliver on Providence’s mission. ESI supports Cloud Services, Network Connectivity, Data Centers, Collaboration Platforms, and End User Computing (EUC), driving large‑scale cloud adoption, infrastructure modernization, and digital experience transformation.
Role Summary
The Senior / Lead Control Up & Digital Experience Engineer is responsible for designing, operating, and evolving enterprise‑scale digital experience monitoring, real‑time observability, and automation using Control Up.
This role serves as a technical architect and platform lead, owning Control Up strategy across Citrix, VDI, and endpoint environments, driving experience‑led operations, proactive remediation, and automation‑first practices that improve reliability, performance, and end‑user experience.
Key Responsibilities
Lead ...
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