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Senior Manager, Application Development & Support

📍 Scotiabank • Toronto, Ontario, Canada • Posted June 19, 2026

Full-time Posted June 19, 2026
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Job Description

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In this role you will:
  • Lead and manage a geographically distributed team across Development and Application Support; recruit, coach, and develop talent while fostering a high-performance and accountable culture.

  • Drive execution of technology initiatives across Caribbean and LATAM, including software currency upgrades, modernization efforts, and region-specific regulatory changes.

  • Establish and continuously improve a scalable application support and operational resilience model, ensuring effective triaging, prioritization, and assignment of incidents based on severity and business impact.

  • Lead resolution of high-severity incidents (P1/P2) by: Ensuring timely stakeholder engagement
    Driving appropriate escalation across technology and business leadership
    Restoring service quickly while ensuring root cause analysis and preventative actions

  • Oversee governance and compliance processes, including: Ne...

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